Terms of Service

Welcome to BassinEnergy.ca, an online retail website. By accessing or using our website and services, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website or services.

Product Descriptions

We attempt to be as accurate as possible in describing our products. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Pricing and Availability

All prices are in Canadian dollars and are subject to change without notice. We cannot guarantee that products will always be available. We reserve the right to limit the quantity of products we supply.


We accept Visa, MasterCard, American Express, and PayPal as forms of payment. By submitting your order, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or cancelled.

Shipping and Delivery

We will use reasonable efforts to deliver the products to you within the estimated delivery time provided at the time of your order. However, we do not guarantee delivery by a specific date or time and will not be liable for any damages resulting from a delay in delivery. Shipping and handling charges will be added to your order and will be stated at the time of your order.

Return Policy

If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a refund or exchange. All products must be returned in their original condition and packaging, including any accessories, manuals, and documentation. Shipping and handling charges are non-refundable.


All of our generators come with a manufacturer’s warranty. The warranty period and coverage vary by product. If you have any issues with your generator, please contact us at info@BassinEnergy.ca and we will be happy to assist you with the warranty process.

Google Shopping Ads

We use Google Shopping Ads to advertise our products online. By using our website, you agree to comply with Google Shopping Ads’ policies and guidelines, which can be found here: https://support.google.com/merchants/answer/160161. Additionally, you agree to comply with any additional policies or guidelines that may be provided by Google from time to time.

Limitation of Liability

Our liability to you in connection with any product purchased through our website is strictly limited to the purchase price of that product.

Governing Law

These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada.

Changes to these Terms of Service

We reserve the right to make changes to these terms of service at any time. If we make changes, we will notify you by revising the date at the top of this page. Your continued use of our website and services following any changes to these terms of service constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns about these terms of service, please contact us at info@BassinEnergy.ca